connect culture

Entries from February 2009

Sending off my first ‘client’ to Paris for a weekend

February 28, 2009 · Leave a Comment

Zara is a colleague as well as a friend. From the first day I met her with her mum (at the launch of Equality 2025 for which we are both members) she told me she heard such awful tales about inaccessibility in Paris that she had never been there and she is not sure she can be persuaded to go there. Two years down the line now, i know she has been to several times abroad. Recently, she told me she would like to visit the Louvre. Well, you cannot go to the Louvre without stopping in Paris.

I offered to help her negotiate a weekend in Paris. She chose the Valentine weekend, 14th February – I thought how fantastic, to go to the city of romance on the most romantic weekend. I did all the research, did her an itinerary for the 3 days, found and send her all the bus routes with maps for every step of the journey, with accessible toilets and places of interests, booked her an accessible roomat an Ibis Hotel near the Gare du Nord (I can personally guarantee this hotel since I have stayed there and even met the manager). Zara and her companion are both vegetarians so I got people I knew to recommend vegetarian restaurants, sent people to check out some of them and got a few so that she can have a choice near the places she is visiting. It is no easy order to find vegetarian restaurants in Paris. But apart from the Louvre she was happy for me to suggest her places to visit. Not easy because there are so many ‘must see’ places but I planned an easily negotiated 3 days where it would be leisurely – one of the best things in Paris is to be able to soak in the ambiance but the impressions are tremendous.

Here in Coventry, I sat and watched Mama Mia: the movie and I thought this song Our Last Summer evokes that kind of impression that Paris has on people – although this is more me than Zara!

And then it was those weeks when we got the snowstorms and for that particular weekend, the meteo in Paris forecast heavy snow – I suggested that she postponed her visit and she changed her tickets to go today instead. I called this morning to wish her bon voyage and I have my mobile close at hand in case there are any emergencies. I do not expect any. I phoned the hotel and received the information that she has checked in but she is not in her room so she must still be out.

An hour later – I have established contact with her now. She reported that after a few initial mishaps with buses, she has managed to get to the Eiffel Tower and back. She did not actually go up the building but she said she enjoyed the view from below. She also found herself an accessible Indian restaurant which did vegetarian food (and the staff there were helpful and spoke English!)

She did suggest that I supply a few stock phrases in French and bus tickets. She did not find embarkation at St Pancras Eurostar an easy process.

I must say that I initially thought of actually going along and offering my services as a tour guide but she is a seasoned traveler and I didn’t get the impression she wanted hand holding all the way. We also discussed the use of special taxis but that does put the costs up. This is very much an ‘ a la carte menu’ I thought a ‘tour guide’ would have been intrusive. A full menu would have included a guide and I would have advised this, perhaps, with other people less intrepid than Zara. We shall see.

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an extension for connect culture

February 27, 2009 · Leave a Comment

I went to a national conference today - Equalities United? Pan-Equality Networks in the Third Sector at the ICCin Birmingham.

The National Equality Partnership in partnership with English Regions Equality Network (EREN) is holding its first national conference, The purpose of this event is to enable peer learning on pan-equality working (approach to equality issues bringing together the experiences and perspectives of different equalities ‘strands’ or groups of people, and addressing different forms of discrimination and abuse together) through sharing good practice and participating in focused workshops.

I went as a member of the Women Policy Forum for Women Acting In Todays Society (W.A.I.T.S), I am in the steering group.

with Marcia (W.A.I.T.S) and Isabel (NE)

with Marcia (WAITS) and Isabel (NEP)

A thoroughly enjoyable, thought provoking and successful sharing conference. But I was explaining to someone about Connect Culture – we started on the fact how conferences needed advice on access guidance. I suddenly had a thought that Connect Culture could have a service extension by helping people to organise and access audit conference venue and facilities!

Categories: 3rd sector · accessibility
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Memories from my article in Bent

February 26, 2009 · 2 Comments

Today I was looking at some old stuff after getting an e-mail from Robert Feinstein whom I used to chat with when I was in the US. I have the honour of being the only non gay contributor in a the only gay disabled online magazine (now sadly defunct) - Bent: a Journal of Cripgay voices when Bob Guter was the editor, he added me to the band of ‘friends and family’ he said,

From time to time BENT attracts the interest of readers I like to think of as “friends and family,” people who find intellectual or emotional resonance here despite the fact that they are not part of BENT’s core constituency. I hope this piece by Eleanor Lisney reminds readers that we welcome a multitude of viewpoints from writers of all kinds. -Bob Guter


I wrote 2 articles for Bent but re reading the last one brings me back to how I felt in the US. I am not sure – why bring it up here in connect culture?

Because I really felt rootless in the US. And I think I captured the feeling of a traveller. not a tourist but a sojourner. And the peculiar set of difficulties one has when one is disabled – everybody has adjustment problems whenone has to moved but I think its certainly different as a disabled person. I do not think the Bent folks will be annoyed if I reproduce it here in full:

In 2001, when I first wrote for BENT, I had moved from France to Austin, Texas to enter graduate school after leaving a marriage of eighteen years. The transition from being a full-time mother in Europe to being a single student in the United States was full of unexpected challenges, both physical and emotional.

By now I have moved between three continents and four countries. How ironic that I should be the rolling stone in my family, ironic because nobody would have envisaged that fate for the girl child stricken with polio at the age of three in a small Malaysian town.

In Austin I had made some good friends and had begun to appreciate the city’s music scene, but then I got a job offer from Massachusetts that seemed irresistible. It was time to move again.

Understanding that I would require help finding an accessible apartment, my new boss drove me around to look at rental properties, giving me the benefit of her local knowledge. I learned that some apartments required what seemed like mountains of background information and had long waiting lists. I did not qualify for Section 8 housing assistance, which would have entitled me to more affordable rent, nor did I have a long rental record, since I had to change apartments three times in my three years in Austin. (As a student, I had to leave university accommodations as soon as I graduated.) Although I could present proof of a job offer, I had no paycheck to show.

Despite these obstacles I found a pleasant and totally accessible apartment at last. Its one drawback is that it takes more than half my paycheck. The bus does stop at my front door, however, and with only one transfer I can arrive very near my office. Warned about snowy winter weather before leaving Austin, I made sure to arrange for para-transit service. That’s my back-up when Massachusetts grows too cold for me to use public transportation. Unknown to me, my pass from Austin was only valid for six months, so when it was time to use it I was told that I had to reapply and get medical confirmation of my disability! Even when you think you have planned for contingencies, the rules can change and you find you are compelled to start from square one.

Planning the move took exhaustive research, convincing me that people with disabilities need to be better organizers than their non-disabled counterparts. How should I move my belongings? Should I move them at all or would it be better to buy new things in Worcester? How could I afford it? My boyfriend (we have broken up since then; long-distance relationships are difficult to maintain) offered to drive me in a rented truck, a long and physically tiring journey.

By the time I figured the cost of renting the truck, plus the cost of hotel rooms, gas, and insurance, it seemed more sensible to hire movers from CitytoCity.com. You pack your possessions in their containers—as many as you requireand they deliver the containers for you to unpack on your own schedule. Theoretically, it was good reasoning. I felt fortunate that my friend took enough time from work to fly with me and unpack my things in Massachusetts, just as he had packed them for me in Texas. Moving furniture is not something wheelchair users should attempt.

I was proud of myself. Organized to the smallest detail, I had even allowed ample time to get used to my new environment before starting my new job. But things went awry when CitytoCity failed to turn up at the agreed upon time. It was no simple inconvenience, not merely a matter of dishes and books and clothes: my motorized wheelchair and my computer were in those containers. You who use wheelchairs know how demoralizing it is to be without your own chair, and like many disabled people I depend on my computer as a vital source of communication and information.

After a week, when my friend needed to return to Austin, the movers still had not found my belongings. Responding to my anger, the company pledged that they would not charge me for the move because of their mistake, but then reneged at the last minute. They agreed to waive charges for the last part of the service only (about five percent of the entire cost) and they did provide movers to get the containers to my apartment and empty the contents. Without friends in a strange city I had to meet the physical challenge of somehow unpacking by myself, arranging furniture, sorting out boxes.

For the three weeks it took to find my “mislaid” belongings I endured an empty apartment—no bed, no kitchen equipment, nothing but the clothes in my suitcases. Some things I was forced to replace during that time, but far worse than the extra expense were the stress and anxiety of living in such confusion. To cope, I was able to draw on inner resources. From my practice of Zen meditation I knew that I could live a minimalist existence if I needed to, and that is what I did, often concentrating on the beautiful view from my window in order to calm myself. I suspect that all people with disabilities develop some form of Zen philosophy to survive—whether they know it or not.

That was six months ago; by now I am well into my seventh month at work. It is work I enjoy, but I’ve found that adjusting from student life to being a full-time wage earner is a bigger challenge than I had imagined. In addition to all the “normal” things anyone needs to relearn in a new city, I’ve had to find my way through the maze of which places are accessible and which are not; learning the schedules and complications of public transportation (buses are much more frequent and frequented in Austin) was especially daunting. All these things took time and energy.

I love waking up in my apartment and watching the dawn break through my big window. I loved the crisp autumn days and now I love watching storms pile snow on my balcony (Worcester had eighteen inches over one weekend alone). What I do not enjoy is negotiating icy paths in a snow-laden city. Winter has become something to be endured, but it is not simply the weather that’s challenging. Sometimes the people seem cold, too.

My boss says that people here believe in the dictum in Robert Frost’s poem that “Good fences make good neighbors.” I do like my new colleagues but not until I moved did I realize just how important my network of friends had been. The significance of a support system of people who care about you was brought home to me when I had to undergo a colonoscopy and was told that I needed to have someone fetch me from the hospital. Having no one closer, I was forced to ask a colleague. Luckily he did not mind collecting me at the end of his workday and dropping me off at home. Certainly I did not anticipate how much I would be on my own here, how nights yawn long when there is nobody to share an evening with. Though normally an outgoing person, I find that I have started to acquire some hermit habits.

Independence, I have learned, comes with a price, one that I am not certain I can afford to pay. Independence means that people in my new environment do not know me and would not allow me the indulgence for mistakes that friends who have shared trials and triumphs would do without question. You can share aches and pains with old friends, too; they know your scars and battle wounds, whereas the new people in your life see the scars without knowing how you earned them. Starting from the bottom, you must prove yourself anew.

I know that most people, whether disabled or not, have endured at least some of the trials I have described. But as a person with a disability I also know that despite legal protections I dare not claim weakness because of my disability; to do so might make me seem unfit for my job.

I need to see my concerns about work and the satisfactions I derive from a meaningful profession in a larger frame of reference. To do that I hope, in time, to discover a group of people that will function as my substitute family, friends who will allow me to achieve independence in community while I help them to do the same. The rigors of community seem a fair price to pay for independence. I cannot imagine anything else that will ameliorate my sense of isolation.

BENT: A Journal of CripGay Voices/January 2004

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London Bridge & Borough – accessible restaurants

February 21, 2009 · Leave a Comment

These are restaurants found to be accessible in London Bridge and Borough (information provided by Naomi Lisney)

Tapas Brindisa
18-20 Southwark Street (on the corner of Borough Market, opposite HSBC)

Accessible toilet and access but gets very busy so maybe not such a good idea on a Saturday!

The Southwark Tavern
22 Southwark Street & Stoney Street (opposite the Brindisa)

Accessible entrance and quite spacious, no accessible toilet though. Serves typical pub food.

Tas
72 Borough High Street (7403 7200)

Very popular, reasonably priced middle eastern restaurant, accessible entrance and toilet, best to book ahead!

Hiba
134 Borough High Street

More upmarket, Lebanese restaurant. Very spacious, nice accessible toilet.

Hotels I have stayed at and found to be accessible with roll in showers  are Novotel London City South, 53-61 Southwark Bridge Road, London SE1 9HH (By car, from central London cross Westminster Bridge then turn left onto Stamford Street. Continue until Southwark Street, then turn left onto Southwark Bridge Road. By bus, take routes No.344, RV1 or 381. By train, the nearest tube station is London Bridge (on the Jubillee and Northern lines), take the Bourough High Street exit.) Jubilee Line is accessible for wheelchair users, and theHilton London Tower Bridge, 5 More London Place, Tooley Street, London SE1 2BY. Buses -refer to List of bus routes in London,

boroughmap

Map from Novotel Hotel website

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New separate blog for apartment adaptation, a couple of bouquets

February 21, 2009 · Leave a Comment

I ve decided to set a different blog for 52 Beauchamp House adaptations To adapt an apartment. I want to concentrate on the travel access and advice here.

Today I was chuffed by the fact that The Hub Kings Cross asked me to be part of a booklet:

We admire you and your project and we’d like to include a little profile about you in a small book celebrating a diverse collection of Hub Members.

This book is being used to engage strategic partners and the media in way that we hope can serve both you, your project and the Hub. Would you be happy for us to include you in the book?

In my usual self deprecading mode I said, ‘moi’? But I have starting getting coaching to get me out of that type of reaction so I wrote back and said ’sure’!(Well a part of me still think that they probably ask all their members) The Hub Kings Cross is where I’ve taken membership to have somewhere to work and meet people when I am working in London. Its very convenient and many events take place there – today I had an invitation from Nico Macdonald (Innovation Forum) for a workshop Beyond the Crisis “Debating the role of innovation”. I met Nico some years back when I was co editing for uiGarden, the bilingual webzine on user centred design lead by Chritina Li. Some very serious questions are posed and I shall have to consider a response over the weekend.

It was also heart warming to get a recommendation in Linked In from Randolph Bias whom I’ve restarted sporadic messages through Facebook . He made me laugh when he wrote:

“Eleanor Lisney picks up the rice in the church where a wedding has been. No, wait — that’s a different Eleanor. THIS Eleanor, in stark contrast, is a professional of the highest quality, with a skill set topped only by her dedication to her cause — equal access for all (to information resources, to physical spaces, etc.). I had the pleasure of having Eleanor as a student in my classes as she pursued her master’s degree from The University of Texas at Austin. Always a delight and with a generous disposition — inclined to esteem the views of others as she presented her own well-thought-out views — Eleanor stood out in the enthusiasm and sincerity with which she pursued her studies. In my usability class she quickly grasped the importance of a user-centered design approach, and now has “usability engineering” (of web sites and other information resources, as well as physical devices and spaces) in her burgeoning tool box. Seek her out — you’ll be glad that Eleanor is in your circle, and that you’re in hers”

It is not visible as yet because there was a typo in it and we have to correct it first. But I remember loving Randolph’s classes and “usability engineering”, it was the start of a whole new discovery of user centred design and information architecture. It wouldn’t be too far to claim it lead me to inclusive design.

Categories: inclusive design
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Finding the right adapt for a kitchen

February 15, 2009 · Leave a Comment

This morning I got up early (for a Sunday morning) to go to a seminar given on Kitchens at IKEA - according to the invitation e-mail, it said:
The seminars include a presentation and a tour of our roomsets with our interior designers, and planning advice from our kitchen specialists and kitchen installers – with a free breakfast – so I went.

Kitchen seminar at Ikea

Kitchen seminar at Ikea

It was quite helpful especially when there was a demo on how to use the online planner the common mistakes and what to look out for. I also managed to have a chat with the fitter and to cut the story short, hes coming tomorrow to help me plan it. He has a few suggestions that has not occurred to me before . I am looking forward to our discussion.

Tomorrow I am actually getting more quotes – one for the wet room by a specialist and the other for doing the kitchem

Watch this space!

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King’s Cross, St Pancras and a Travelodge

February 13, 2009 · Leave a Comment

I had a meeting in London and another in Leicester the next day so I thought I would stay overnight instead of having 2 early starts and being overstretched energy wise. My meetings went well on Thursday and Greg Cowan of Architects without Borders who lives nearby popped in with Denise Stevens of Enabled by Design for an update on my apartment adaptation update. Denise is interested because her website is to provide support for those who aim to bring together modern design with assistive devices and Greg because he is interested in accessibility from an architectural perspective.

It is funny how hotel rooms can vary even if they are a chain. This Travelodge is obviously older and the adapts are not as good as those which were in the design from the onset-as is the case in Euston Travelodge. This hotel has several levels and uses a platform lift to negotiate between them which is far from ideal.

However this hotel does not have a roll in shower either and they only have a bath. The room was spacious enough however I couldn’t get to the window to draw back the curtains. The staff came up amost immeadiately and was very helpful.

I went back to have a cup of tea at Greg’s apartment and met his lovely wife, Claire, and went back, stopping to pick up a takeaway for me. The restaurantas around that area cannot be said to be too wheelchair friendly and I only found a kebab place. And it had started to rain!

The next morning  I struggled off to St Pancras – I missed the train I meant to go on because the station itself is confusing in its signage.  I questioned myself if I should have factored in an extra half hour on top of the half hour that I have to give as a disabled passenger needing assistance.

sany00752

Kings Cross Travelodge

Categories: London · hotels · inclusive design · travel
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wiki on accessible restaurants

February 8, 2009 · Leave a Comment

There’s a wiki on accessible restaurants in London, Paris and Strasbourg! Lets hope people would see it as useful for them and contribute.

Well, it was Nancy Proctor who gave me the idea of doing a wiki. When I asked her in a tweet if she could note the accessibility of the restaurants she would be going to when she goes to Paris next week, she sent back: “Would you like me to tweet it, blog it, add it to a wiki??” I suddenly thought how that  was a great idea. A year ago,  Jonathan Bowen had initially got me involved and interested in wikis – I helped him do some research for a museum conference paper and here I can actually apply the knowledge to a sharing space for accessible restaurants!

I think having a wiki in this context is muchy easier to mange – information wise – than using a social networking system such as ning (as Craig Grimes does so well for his accessible travel site). maybe its the wannabe librarian in me who actually likes being able to put order into lists..who knows…we shall see if anybody else actually contribute.

Categories: London · Paris · Strasbourg · accessibility · restaurants
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learning about the trade

February 6, 2009 · Leave a Comment

Tonight I had a long conversation with Alan Broadbent of Disabled Accessible Travel. He has been in the business of guiding disabled people and running tours for the past 5 years from Barcelona in Barcelona and surrounding areas.

It was good to get a ‘veteran’s ‘ perspective so to speak and be told of some of the pitfalls. I am definitely planning a trip to Barcelona to see how they do it there….

Thanks, Alan for giving me a brilliant excuse to go to one of the most lively places in Spain.

Categories: Europe · travel
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Finding accessible vegetarian restaurants in Paris

February 6, 2009 · Leave a Comment

One thing I know about finding information about things like food and restaurants is that there are usually people providing such information out of passion for their subject – food! Vegetarians are no different, Ted Drake of Paris Vegetarian replied to my query and said he would start noting on access in his restaurants’ guide. He also recommended these restaurantsas having level access:

Parisian Sweet Bar (12th arrondisement)
Tien Hiang (11th arrondisement) Chinese
Green Garden (13th arrondisement) East Asian
Gout Zen (13th arrondisement) East Asian

There are not near the tourist’s haunts although I would love to make a detour next time I am in Paris. Some people called these type of trips as pilgrimages!

Categories: Paris · accessibility · restaurants